Effective date: [31.10.2025]
Viralby (“we,” “our,” or “us”) operates the platform viralby.com and its related services (“Service”).
This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or use our applications.
1. Overview
Viralby is a marketing engagement platform that helps businesses (“Clients”) motivate their users (“Ambassadors”, “Participants”, or “Users”) to perform promotional tasks, earn reward points (“Points”), and exchange them for benefits (“Benefits”).
All interactions occur within the Viralby ecosystem without transferring personal user data to third-party clients unless explicitly required for task verification or reward delivery.
2. Information We Collect
a. Account Information
- Business Clients: company name, email, billing details, project/workspace name, and domain.
- Ambassadors: nickname (or username), referral code, email address (for verification), language preference.
b. Activity Data
- Task submissions, approvals, and rejections.
- Points earned and spent.
- Benefit purchases and redemptions.
- Analytics on campaigns, engagement, and user activity.
c. Technical Data
- IP address, browser type, operating system, device ID.
- Cookies and similar technologies (for session management, analytics, and security).
d. Payment Data
All payments are processed through trusted third-party providers (e.g., Stripe).
We do not store your payment card details; we only retain transaction metadata necessary for accounting and fraud prevention.
3. How We Use Collected Information
We use collected data to:
- Provide and improve our Services.
- Authenticate users and secure accounts.
- Track task performance, rewards, and campaign effectiveness.
- Maintain accurate accounting between Clients, Users, and the platform operator.
- Send operational and marketing emails (opt-out available).
- Ensure compliance with applicable laws and prevent fraudulent or abusive activity.
4. Legal Basis for Processing
We process personal data based on:
- Contractual necessity — to deliver platform functionality.
- Legitimate interest — to maintain and improve services.
- Legal obligation — for accounting and anti-fraud compliance.
- User consent — where required for marketing communications or cookies.
5. Data Sharing and Disclosure
We do not sell or rent your data.
We may share data only with:
- Service providers (hosting, payment, email delivery, analytics) under GDPR-compliant agreements.
- Business Clients, strictly limited to anonymized or aggregated campaign statistics.
- Legal authorities, if required by law.
Business Clients never receive raw personal data of Users — only aggregated statistics and anonymized performance metrics.
6. Data Retention
- Account data is stored as long as your account is active or required by law.
- Task, campaign, and transactional data are retained for accounting and analytics purposes for up to 5 years after account closure.
- Users may request data deletion at any time (see Section 9).
7. Cookies and Analytics
We use cookies to:
- Maintain secure login sessions.
- Analyze traffic and usage patterns (via tools such as Google Analytics).
- Improve user experience and performance.
You may disable cookies in your browser, but some features may not function properly.
8. Data Security
We implement technical and organizational measures to protect your information:
- Encrypted data transmission (HTTPS / TLS)
- Secure cloud hosting and access controls
- Role-based data access
- Regular security audits and backups
However, no system is 100% secure. By using the Service, you acknowledge inherent risks of internet-based data transmission.
9. User Rights (GDPR/CCPA)
If you are a resident of the EU, UK, or similar jurisdictions, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to processing.
- Request data portability.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at info@viralby.com.
10. International Data Transfers
Your data may be processed in countries where we or our service providers operate.
All transfers comply with GDPR standards through appropriate legal safeguards (e.g., Standard Contractual Clauses).
11. Children’s Privacy
Our services are not directed to individuals under 16 years old.
We do not knowingly collect personal information from minors.
If we learn that we have inadvertently collected data from a child, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a new “Effective Date.”
Continued use of the Service after updates indicates acceptance of the revised terms.
13. Contact Us
If you have questions or complaints about this Privacy Policy, please contact:
📧 info@viralby.com
🌍 Simformer Inc, (registered operator of viralby.com)